Frequently Asked Questions:

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Q: How long is the tour?  

Time

​​​A: Each tour is about 1 hour, and it includes a hands-on gold panning lesson with our combo package.

Distance

A: It is less than 500 feet of walking

 

Q: How often are tours given?  

A: Tours are given on the hour. We accommodate reservation guest 1st and then on a 1st come, 1st serve basis. Our goal is to get everyone on a tour or panning for gold with relatively low wait times. 

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Q: What is the temperature like underground?  

A: The temperature is approximately 45 degrees Fahrenheit. A light jacket or sweatshirt is recommended.

 

Q: Is the tour appropriate for all ages?  

A: Absolutely, all ages have enjoyed our tour.

 

Q: Can you give me a little information about the tour?

A: The tour is guided by one of our guides. The guides are knowledgeable and entertaining for all ages. They talk about geology, history, and mining equipment. You will see 2 different gold veins (gold in its natural setting). Both gold veins are beautiful and quite different because of their mineral content. You will learn about how gold is extracted from the rock and processed to its pure form in our underground mill.

 

Q: Is equipment provided for the gold panning lesson?  

A: You can borrow one of our pans, bring your own or buy one from us to take home. If you find gold or other treasures that you want to take home, let us know, we have glass vials for purchase for your Colorado gold and gems.

 

Q: What are the options for panning for gold?

Cold Weather Option

A: Your lesson is given at our underground water table that is set up to simulate the creek environment. It has gold and other gems that are naturally found in the creek. Then you try your hand at panning for gold. We allow about 15 minutes for you to pan in the water table. You get to keep what you find!

Warm Weather Option

A: Your lesson is given along a gently flowing mountain stream. It is ideal to learn how to pan for gold from creek gravels. Then you get to use the skills that you have learned to try your hand at panning. You get to keep any treasures found in the creek.

 

Q: What type of shoes should I wear?  

A: You can wear any type of shoes into the mine. The mine is dry. There is rail for our mine cars, so we recommend close toed shoes.

 

Q: Will I wear a hard hat?

A: Yes, we provide hard hats for everyone. All hats are sterilized after each use.

 

Q: Do you have a place to eat?

A: We have drinks and snacks available in our gift shop. Seasonally, we have a covered picnic pavilion. Ask our staff where they recommend eating a meal in our local area.

 

Q: Do you allow dogs on the tour?

A: Yes, dogs are allowed on the tour. Your dog must be on a leash, get along with other dogs and be comfortable around other people. We ask that you walk them before the tour begins and pick up any messes. Cats have been known to go on tours too! We have seen guest bring their cat in a carrier.

 

Q: Do I need to make a reservation?

A: Reservations are recommended. Groups of 10+ reservations are required.

 

Q: What do I do if I am bringing a large group?

A: Reservations can be made. Contact us with your questions or if you need help making a reservation.

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Q: What is the accessibility for someone physically challenged?

Mine

A: Tunnel openings are wide; the pathways are mostly flat with ore car rail. There are no steps. Some can navigate the path with crutches or a walker. Manual wheelchairs have been accommodated with extra assistance. Please call ahead & we will be happy to assist. 

Gold Panning Lesson

A: We can provide a stool or chair to sit on during the panning lesson if you ask for one beforehand.​

Parking

A: We have a few handicapped parking spaces available beside our gift shop which is located near the mine entrance. Our parking lot is covered with gravel. If Creekside Panning is open, you may also park alongside the road by the panning building for easy access to gold panning (please let one of our staff members know that you are parked there).